Thank you for shopping with us! Each item we offer is handmade with care, which means natural variations and minor imperfections are part of their unique character and charm. Because of the custom nature of our products, our return policy differs slightly from standard retail stores. To maintain fairness and quality, all sales are final. Please see below for our exceptions. Thank you kindly for your support of our local small business.
1. All Sales Are Final
By placing an order on our Shopify store or turmericmecrazy.com, you acknowledge that:
✔ All purchases are final and non-refundable.
✔ We do not accept returns, exchanges, or cancellations.
This policy applies to all products, including handmade, one-of-a-kind, custom, and ready-to-ship items.
However, we always stand behind the quality of our work.
2. Exceptions — Damaged or Incorrect Items
While all sales are final, we will make it right if:
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Your item arrives damaged, defective, or incorrect, or
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There is a significant issue caused by our error.
To qualify:
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Contact us within 7 days of delivery.
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Provide your order number, a description of the issue, and clear photos of the item and packaging.
Approved claims may result in a replacement, store credit, or refund, depending on product availability.
3. Refunds (If Approved)
If a refund is approved due to damage or error:
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Refunds will be processed to the original payment method.
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Processing may take 5–10 business days.
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Shipping charges are non-refundable unless the mistake was ours.
4. Lost or Damaged Shipments
If your package is lost or arrives damaged due to shipping:
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Contact us within 7 days.
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We will assist in filing a carrier claim and provide a replacement or resolution where eligible.
5. Contact Us
If you have any questions about this policy, please reach out:
📧 [email protected]
🌐 turmericmecrazy.com
🛒 Shopify Store:
